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Managing Your Privacy Preferences in Reflow

You can control the messages you receive from Reflow by going to the Privacy section of the user settings. Here are the different types of messages that we send:

  • Account and Security Updates are always enabled. These are functional notifications that are important and required for the proper operation of the service.
  • Features and Announcements contain information about updates and exciting new features. We rarely send these, and when we do, we always try to make them useful and concise.
  • Tips and Guides emails are sent once in a while. They contain educational articles or videos about using Reflow.

If you've received an email that you would not like to receive any more, you can click the unsubscribe button at the bottom of the email.

Project Event Emails

In addition to the categories described above, you can also fine-tune which project events you want to be notified about. You can control these settings from the notifications page.

  • New Orders - Enable this option if you wish to receive notifications about newly placed orders. When an order is placed, Reflow will send you an email containing all information about bought products, shipping details and more.
  • New Subscriptions - When this option is enabled Reflow will send you an email every time a user subscribes to one of your subscription plans.
  • Subscription Plan Updates - When this is enabled you will receive email notifications when a subscription gets upgraded or downgraded to another plan.
  • Canceled Subscriptions - Enable this option if you wish to be notified when a user cancels their subscription.
  • Failed Subscription Payment Attempt - When this is enabled you will receive an email notification every time a subscription moves to the past_due status because of a failed recurring payment.

If you want Reflow to send the above-mentioned emails to an address different from the one you registered with, you can change it from the Notification Address option.